Tender Funerals Mid North Coast is looking for a skilled, confident and values-driven (20-34 hrs negotiable) Operations Manager to join the team.
The Operations Manager is responsible for the management of day-to-day operations and the implementation and continuous development of processes and practices across the organisation.
You will lead a team of passionate paid staff and volunteers who are committed to delivering community-led death care in a collaborative environment. Ultimately, we’ll trust you to help us remain compliant, efficient and financially sustainable.
Your key responsibilities include:
- Ensure service delivery is aligned with the Tender mission and values
- Ensure compliance with WHS and health regulations
- Refine operational systems and processes
- Perform HR duties such as recruiting, scheduling, and debriefing with the team
- Be involved in all aspects of service delivery as required
- Manage budgets and contribute to the development of a financially sustainable social enterprise
- Build relationships with diverse communities
- Oversee and further develop community engagement and education activities
- Reporting
Desirable skills/experience
- Have experience in managing teams and ability to work collaboratively with staff, volunteers, organisations and community members
- Be passionate about ethical person and family-centred funeral care, preferably with some funeral industry experience
- Be committed to value, respect and work with people from diverse backgrounds
- Be an innovative and pro-active problem-solver
- Have administrative and financial management skills
- Have previous work experience in the community sector
If this interests you, we’d love to hear from you. Please submit your CV and 1-page cover letter outlining your skills and interest in the position by Tuesday, 7 March.
